Author: Halfvares Mats, Teknikhuset AB.

Published: 2005-08-24

Applies to:
  • Content Studio ver. 3.3 +

Type: Information


Symptoms

When you try to open the Content Studio administrative interface and hit the connect button the web interface freezes. The site however works as expected. If you take a look, using the Component Services applet, at the Content Studio Server 32 COM+ application and its components you are likely to see that at least one of the components have a very long call time.

Cause

This problem i very likely caused by the underlying operating system MSMQ (Microsoft message queuing) that for some reason does not work properly or is stopped.

Resolution

Make sure that the MSMQ service is working and running properly. Also have a look in the System and Application event logs for possible messages that might be related to this service.

Status

This is probably a problem with the operating system service mentioned above that might or might not be fixed in later versions of the Windows operation system.